Automating an omnichannel banking process with a low-code platform

Complex multi-step business processes can be automated. We helped one of Poland's largest banks improve the quality of customer service with an application for the process of mass change of mortgage terms. 

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Customer success storiess

  • Banking product sales
  • Digital transformation
  • Customer communication

New channel of communication with customers – implementation of chat in PKO BP
Piotr Koliński
Published 01/12/2023
  • Customer communication

Implementation of a customer needs survey at Credit Agricole
Tomasz Ampuła
Published 30/10/2023
  • Process automation
  • Banking product sales
  • Digital transformation

Why start automating banking processes from their shared parts?
Michał Stolarski
Published 21/08/2023
  • Employee experience

How client feedback shapes the roadmap for the Eximee Customer Contact Center
Sylwia Paszyna
Published 17/08/2023
  • Process automation
  • Digital transformation
  • Employee experience

Building a business application to support front-office and back-office staff in Santander bank
Eximee Team
Published 08/08/2023
  • Process automation
  • Customer communication

How low-code enabled the Safe 2% Mortgage application process for SGB community banks in 2 weeks
Eximee Team
Published 03/08/2023
  • Process automation
  • Omnichannel banking
  • Digital transformation

Automating an omnichannel banking process with a low-code platform
Eximee Team
Published 03/08/2023
  • Digital transformation

Implementation of the Eximee platform in PKO Bank Polski
Eximee Team
Published 03/08/2023
  • Self-service
  • Customer communication

3 clicks to handle any matter – Eximee Customer Service Zone in Santander bank
Eximee Team
Published 03/08/2023
  • Omnichannel banking
  • Banking product sales
  • Digital transformation

Innovative, omnichannel insurance sales in the bank
Eximee Team
Published 03/08/2023
  • Self-service

Over 200 self-service applications managed from one place
Eximee Team
Published 03/08/2023
  • Banking product sales
  • Digital transformation

Strengthening Credit Agricole’s position as leader in installment loans
Eximee Team
Published 03/08/2023
  • Digital transformation

Swift entry into the Cashless Poland program
Eximee Team
Published 02/08/2023

Trusted by world's leading banks

We appreciate that with the Eximee platform, we can develop modern sales scenarios in the digital world. An additional advantage of the Eximee platform is that it is a fully omnichannel application. Both our customers and employees work on the same application. It facilitates interactions between our employees and customers. I highly recommend it.
Marcin Łaziński
Manager of Omnichannel Experience Optimization Department, mBank